A drayage carrier your forwarder operations can actually plan around.
Forwarders live and die by file accuracy. The drayage leg of a Charleston move is where files get sloppy: missed releases, ETAs that don't update, PODs that take three follow-ups to retrieve. Cate Freight runs the dray side cleanly so you can close the file the same day delivery happens.
What forwarders need that most carriers don't deliver
- Release awareness. We don't just check the booking — we check freight, customs, and line holds, and we tell you when something is missing.
- HBL/MBL tracking. File references match yours. Container number, MBL, and your HBL on every comm.
- Predictable POD turnaround. Signed POD imaged and emailed back the day of delivery. Imaged copies named with your file reference.
- Direct dispatcher contact. One person runs the file. You don't get bounced.
- Honest accessorials. Chassis splits, fuel, OW permits — quoted up front. Detention pass-through. No surprise lines.
How we work with forwarder operations teams
Most forwarders we work with email a delivery order with the booking, container, MBL, and consignee. We confirm release status against the line, book the terminal appointment, schedule the delivery, and run the move. We can also pull from your TMS or operations system if you have one — give us the access spec and we'll match it.
What happens when something goes wrong
It will. Vessels are late. Releases get held up. Equipment doesn't show. The point isn't perfection; it's communication. You'll hear about it the moment we hear about it, with a recommendation rather than a question.
Common questions